Privacy Policy

 

 
OUR PRIVACY POLICY

Because we value your patronage, we want to address any privacy concerns you may have. To that end, we have set forth our privacy policy for handling the information you share with us online. We want your decision to do business with us to be an informed one.

1. Collecting Information

When you visit our Web site, we may collect information about you that you voluntarily choose to share with us. This identification information may include, but is not limited to, your name, your physical address, your e mail address, your telephone and fax numbers, details of your real estate and lending needs and preferences, and other details of your life. What may be less obvious to you is that, when you visit our Web site, we may collect data involving your usage through the use of “cookies” (i.e., small text files placed on your computer by a Web site), Web server logs, and other Web tools. This technology allows us to customize your online experience, as well as track your Internet use. The tracking data we collect may include, but is not limited to, the date and time you visit, the time you spend, the Web pages you view, the other Web sites you visit, your search queries, and basic information about your computer, such as your Internet Protocol (“IP”) address, your domain name, your browser type, and the name of your Internet service provider. In the same way, our affiliates may also track your Internet use but we do not permit this by unaffiliated third parties. You may deactivate cookies if you do not want your browsing to be tracked, but doing so may hinder your online experience. Nor will we block your browser’s Do Not Track signal. When visiting our Web site, you may be directed, through hyperlinks, to other Web sites that are beyond our control. Furthermore, when you are visiting our Web site, other companies, such as third party advertisers and sponsors, may be gathering information about you. This Privacy Policy does not cover the collection of information by those other companies and Web sites. Although we encourage third parties to provide their own privacy policies, we are not responsible for their activities, such as how they handle the information they collect online.

2. Using Information Collected

We primarily use the identification information you voluntarily share with us to customize your online experience and to do what you have asked of us. We also use your identification information to tell you about our products and services, but you may instruct us not to send communications to you by following the procedure indicated below under “Contacting Us.” On occasion, we use your identification information to validate your identity. As for usage tracking data, we primarily use that information to operate and improve our Web site, and to further our marketing efforts. As a general rule, we do not share your information with unaffiliated third parties. We may, however, share your information with our own personnel and our service providers to the extent necessary to fulfill your requests. We may also share your information with our affiliates, but we will not share it with unaffiliated third parties for direct marketing purposes. We reserve the right to disclose your information under limited circumstances, such as to cooperate with law enforcement or judicial authorities as required by law or legal process, to protect our own legal rights, or to protect the public good. Whenever you are online, you run the risk that the information you give out will fall into the wrong hands. Although we implement and maintain reasonable security procedures and practices to safeguard your privacy, we cannot guarantee the security of any information you provide to us. We accept no responsibility or liability for the activities of third parties.

3. Updating Information

If you would like to review the information about you that we have collected through our Web site, or to change that information, you can make that request by following the procedure indicated below under “Contacting Us.” We may require that you verify your identity before we process your request.

4. Updating Our Privacy Policy

We may, from time to time, change our Privacy Policy. We will notify you of any changes by posting our updated Privacy Policy on our Web site and inserting a new “Effective Date.”

5. Contacting Us
Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties, including affiliates, during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the names and addresses of all such third parties.

6. Effective Date
This Privacy Policy is effective as of January 1, 2020

 

For more information about California’s Consumer Privacy rights, visit  https://oag.ca.gov/privacy/privacy-laws

 

 

RE/MAX Parkside Real Estate

 Privacy Notice for California Residents

This Privacy Notice for California Residents supplements the information contained in our parksiderealtors.com/privacy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. As used throughout this notice RE/MAX Parkside Real Estate is referred to as “we,” “us,” or “our company.”


I. Received or Collected Information

This Table Discloses Information We May Receive or Collect, and
Information We Do Not Receive or Collect
Category We May Receive or Collect This Information  We Do Not Receive or Collect This Information
Identifiers Your name, postal address and
email address, online identifiers,
internet protocol address*In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process. 
Identifiers, alias, unique personal identifier, account name

 

California Customer Records statute information (Cal. Civ. Code § 1798.80(e)). Signature, address, telephone number, bank account number (for proof of funds if necessary), sales information such as listing price and purchase price, home/title insurance policy numbers or other financial information relating to the financing of a real estate transaction (as examples, information provided to an agent by a lender or mortgage broker; information related to the verification of a down payment typically required by a real estate purchase agreement; or information provided to an agent when a “net sheet” is created)

*In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers and occupation per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process. 

Physical characteristics or description,
State identification card number, other insurance policy numbers, education, employment, employment history,
credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Protected classification characteristics under California or federal law. Citizenship or marital status, mental capacity (as sometimes issues of capacity arise in a real estate transaction)

*In certain real estate transactions, a title company may be required to collect passport numbers per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process. 

Age (40 years or older), race, color, ancestry, national origin, religion or creed, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).*
Commercial information.  Information is received when used to facilitate a real property purchase transaction such as sales information, purchase price, listing price or contract terms Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies 
Biometric information. We do not collect this information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Internet or other similar network activity.  Browsing history, search history,
information on a consumer’s interaction with a website, application, or advertisement.
 
Geolocation data. General geographic physical location Physical movements.
Sensory data. We do not collect this information Audio, electronic, visual, thermal, olfactory, or similar information.
Professional or employment-related information. *In certain real estate transactions, a title company may be required to collect occupation information per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process.  Employment information, Current or past job history or performance evaluations.
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). We do not collect this information Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Inferences drawn from other personal information. Lists of potential buyers or sellers (“lead lists”) Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

 * Social security (tax ID), driver’s license and passport numbers, and citizenship and occupational information may be collected pursuant to Treasury Department anti-money laundering rules when the buyer is an entity and is not using a bank loan to purchase residential real property. These Treasury Department rules are designed to uncover the identity of the natural person behind the entity. This information will be required to given to the title company when the transaction involves all of the following:

  • Property is within the counties of Los Angeles, San Diego, San Francisco, San Mateo or Santa Clara
  • Sales price is $300,000 or more
  • Buyer is a “Legal Entity” such as a corporation, LLC or partnership
  • Property is a 1 to 4 unit residential property (including condos)
  • Some part of the purchase is made using ANY wired funds, cashier’s check, certified check, traveler’s check, personal check, business check, money order in any form, or a virtual currency (such as Bitcoin)
  • Purchase is done without a bank loan or similar forms of external financing

 Since a transaction will typically not close without the information, when required, our brokerage may assist the title company in working with an entity buyer to gather it. 

California law under the CCPA defines “personal information” broadly. However, there are some exceptions. Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.


    II. Where do we receive information from?

Our company receives information directly from you
Our real estate business receives personal information primarily for the purpose of transacting real property sales and purchases. Nearly all of the information which we directly collect about you is received from the physical  or electronic documents that constitute the real estate transaction. For example, the real property purchase agreement will contain your name, signature, purchase price and other personal information. Or, for example, a seller is required by law and contract to give the buyer various disclosures concerning a range of issues associated with the property, some of which information may constitute personal information. Once these documents come into our possession, by law a broker must maintain such record for three years. Typically, we retain our files for a longer period. 

 Cookies and Other Technologies
Our website and some of our online products and services, email messages and advertisements may use cookies, log files and other technologies to collect information about your use of our website, products and services and third-party websites that have a business relationship with our service providers. A cookie is a small data file that is sent to your browser from a website’s servers and stored on your computer’s hard drive, and is used to store information such as the name of your Internet service provider, your Internet Protocol (IP) address, the website that referred you, your general geographic location, the pages you request, and the dates and times of those requests.
Most internet browsers are initially set to accept cookies. If you prefer, you may set your browser so that it refuses cookies or alerts you when cookies are being created on your hard drive. You should be aware that by not accepting cookies you may impair your ability to use certain portions of our website, products and services. 

 
Our company receives some information indirectly
Multiple Listing Service (“MLS”). An MLS is a database of properties for sale that is available and disseminated to and accessible by all other real estate agents who are participants or subscribers to the MLS. Property information submitted to an MLS describes the price, terms and conditions under which the seller’s property is offered for sale. It is likely that a significant number of real estate practitioners in any given area are participants or subscribers to an MLS. The MLS may also be part of a reciprocal agreement to which other MLSs belong. Real estate agents who belong to other MLSs that have reciprocal agreements with the MLS in which the property is placed may also have access to the information submitted the MLS. The MLS may further transmit listing information to internet sites that post property listings online. The placing of a listing on the MLS allows wide exposure of the property to the marketplace which tends to impact the sales price.

Title Companies and Escrows. These service providers are essential to real estate transactions. Not only do title and escrow companies receive information, but they supply invaluable assistance in providing information about all aspects of a real estate transaction to brokers and agents. 

 Lenders and mortgage brokers. Typically, agents and brokers will be in contact throughout the transaction with a lender or representative of a lender to keep informed on the progress of the lending process. During this process an agent may receive personal information relating to the loan, the loan application, the buyer’s qualifications for the loan, documents requested by the lender, or reasons why a loan is being denied, approved or delayed.

 City, county, state and other agencies of government. Many aspects of a real estate transaction rely on information received from a variety of government sources. For example, the assessor will typically provide their estimate of the square footage of the house, among various other types of data concerning the property. 

 Reporting companies. Reporting companies will access public records for information concerning the property and then provide a summary of the information. This information is not typically considered “personal information.”

 Other sources of information. Neighborhood advertising information; real property portals such as Realtor.com; HOA documents from HOAs; appraisers and appraisals; investigators, inspectors and contractors; and legally and contractually required disclosures generated by the seller are other sources of information from which personal information may be collected or received.


III. Use, Sharing and Sale of Personal Information 

 

Use of Personal information


Assistance in buying or selling a house. The primary use of personal information is to help you buy or sell a house. For example, if you are seeking to buy a house, the personal information we collect will help our agents find the right house for you. If you are seeking to sell a house, the information will be used to find a buyer who will purchase your house on the agreed price and terms.
 

Web technologies. We use cookies and other technologies to verify user information, to make your use of our website, products and services more convenient and to assist in understanding your use of our website, products and services. We also use cookies to measure website activity and generate statistics that allow us to improve the services we provide online. 

Additional Uses. We may use the personal information we collect for the following additional business purposes:

  • To create, maintain, customize and secure the communications between you and us.
  • To assist in preventing transaction fraud.
  • To provide, support, personalize, and develop our website, products, and services.
  • To personalize your online experience with us and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).
  • For testing, research, analysis, and product development, including to develop and improve our website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by our company is among the assets. 

 

Sharing of personal information and chart

Sharing information to promote the sale or purchase of homes. The sharing of information is integral to the process of buying or selling a house. First and foremost, we will share information with other agents and brokers, and sellers and buyers. It is only through the sharing of information that our agents can find the right house for you as a buyer, or if you are a seller, find a buyer who will purchase your house on the agreed price and terms  . 

 Information supplied and received from the Multiple Listing Service (“MLS”). An MLS is both a source of information and a means to share information. As described in the previous section, an MLS is a database of properties for sale that is available and disseminated to and accessible by all other real estate agents who are participants or subscribers to the MLS.  Property information submitted to an MLS describes the price, terms and conditions under which the seller’s property is offered for sale. An MLS will also act as a repository of information related to properties that have been sold through the MLS.


Since it is likely that a significant number of real estate practitioners in any given area are participants or subscribers to an MLS data, the sharing of MLS will typically be widespread. Moreover, an MLS may also be part of a reciprocal agreement to which other MLSs belong. Real estate agents who belong to other MLSs that have reciprocal agreements with the MLS in which the property is placed may also have access to the information submitted the MLS. The MLS may further transmit listing information to internet sites that post property listing online. The placing of a listing on the MLS allows wide exposure of the property to the marketplace which tends to impact the sales price.
 

 Third parties we commonly share information with. As a real estate brokerage, we may typically share your personal information with the following third parties:

  • Brokers and agents
  • Buyers and sellers
  • Multiple Listing Services
  • Real estate portals such as Realtor.com
  • Title companies and escrows
  • Lenders
  • Service providers such as inspectors, appraisers or reporting companies
  • Other third-parties as necessary to complete the transaction 

 

This table discloses which types of information our company has and has not disclosed for a business purpose within the last 12 months. 

 

Category Has Disclosed within Last 12 months Has Not Disclosed within Last 12 Months
Identifiers Name, postal address and
email addresses. online identifiers, internet protocol address* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process. 
Alias, unique personal identifier, account name, or other similar identifiers 
California Customer Records statute information (Cal. Civ. Code § 1798.80(e)). Signature, address, telephone number, bank account number, sales information such as listing price and purchase price, home/title insurance policy numbers or other financial information relating to the financing of a real estate transaction (as examples, information provided to an agent by a lender or mortgage broker; information related to the verification of a down payment typically required by a real estate purchase agreement; or information provided to an agent when a “net sheet” is created)

*In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers and occupation per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process. 

Physical characteristics or description,
state identification card number, insurance policy numbers, education, employment history,
credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Protected classification characteristics under California or federal law. Citizenship, marital status, mental capacity (as sometimes issues of capacity arise in a real estate transaction)

*In certain real estate transactions, a title company may be required to collect citizenship information and passport numbers per US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. Our agents may assist in this process. 

Age (40 years or older), race, color, ancestry, national origin,  religion or creed,  medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Commercial information.  Information is received when used to facilitate a real property purchase transaction, sales information, purchase price, listing price, contract terms Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies 
Biometric information. We do not collect or share this information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Internet or other similar network activity.  We do not share this information Browsing history, search history,
information on a consumer’s interaction with a website, application, or advertisement.
Geolocation data. We do not share this information General geographic physical location
Sensory data. We do not collect or share this information Audio, electronic, visual, thermal, olfactory, or similar information.
Professional or employment-related information. * Information relating to occupation may be collected per US Treasury department anti-money laundering rules in certain real estate transactions where the buyer is an entity and purchasing all cash.  Current or past job history or performance evaluations.
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). We do not collect or share this information Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Inferences drawn from other personal information. We do not collect or share this information Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

 

* Social security (tax ID), driver’s license and passport numbers, and citizenship and occupational information may be collected pursuant to Treasury Department anti-money laundering rules when the buyer is an entity and is not using a bank loan to purchase residential real property. These Treasury Department rules are designed to uncover the identity of the natural person behind the entity. This information will be required to given to the title company when the transaction involves all of the following:

  • Property is within the counties of Los Angeles, San Diego, San Francisco, San Mateo or Santa Clara
  • Sales price is $300,000 or more
  • Buyer is a “Legal Entity” such as a corporation, LLC or partnership
  • Property is a 1 to 4 unit residential property (including condos)
  • Some part of the purchase is made using ANY wired funds, cashier’s check, certified check, traveler’s check, personal check, business check, money order in any form, or a virtual currency (such as Bitcoin)
  • Purchase is done without a bank loan or similar forms of external financing

 Since a transaction will typically not close without the information, when required, our brokerage may assist the title company in working with an entity buyer to gather it. 

 Sale of personal information and chart

“Sale” of information through MLS. Membership in the MLS confers benefits to an agent or broker. As part of membership, the agent or broker is bound to place their listings on the MLS and provide various information including pictures, price, terms and the conditions under which the property is offered for sale, unless the seller opts-out. As a member of the MLS, brokers and agents may be eligible to receive commissions offered through the MLS by other brokers. In this sense the placing of a listing on the MLS may constitute a “sale” of information as defined by the CCPA, even though the brokerage does not receive direct financial remuneration from the MLS.
Referrals. With your consent, our company may share your personal information, your name and phone number with other agents and brokers for purposes of referring you to another brokerage. For this we often negotiate a referral fee in line with the traditional model of brokerage referral relationships. Such a fee does constitute a sale.
Other referrals. Referrals other than to agents and brokers do not typically involve a referral fee, since in most residential transactions the taking of a referral fee from a company such as an escrow or title company, mortgage broker, lender, or other settlement service provider is illegal under federal law. Even in those situations where it would be legally permitted, our agents will always disclose and obtain your consent before receiving a referral fee 

This table discloses which types of information our company has and has not sold within the last 12 months. 

 

Category Sold  Not Sold
Identifiers Referrals
With your agreement we will refer you as a buyer or seller to another broker or agent and provide your phone number or email address. In line with traditional brokerage models we negotiate a “referral fee” with the other broker or agent.   
Postal address, online identifiers, internet protocol address, Social Security numbers, driver’s license number, passport number, or other similar identifiers, alias, unique personal identifier, account name 
California Customer Records statute information (Cal. Civ. Code § 1798.80(e)). We do not sell this information Social Security number, physical characteristics or description,
state identification card number, insurance policy number, education, employment, employment history,
credit card number, debit card number, or any other financial information, medical information, or health insurance information. signature, address, telephone number, bank account number or other financial information (for example, when a seller demands verification of down, or when a “net sheet” is created),
sales information such as listing price and purchase price 
Protected classification characteristics under California or federal law. We do not sell this information Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Commercial information.  Multiple Listing Service Information is provided to a Multiple Listing Service (but not for direct financial benefit) such as sales information, purchase price, listing price, contract terms, and pictures of the property Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies 
Biometric information. We do not sell this information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Internet or other similar network activity.  We do not sell this information Browsing history, search history,
information on a consumer’s interaction with a website, application, or advertisement.
Geolocation data. We do not sell this information General geographic physical location
Sensory data. We do not seller this information Audio, electronic, visual, thermal, olfactory, or similar information.
Professional or employment-related information. We do not sell this information Current or past job history or performance evaluations.
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). We do not sell this information Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Inferences drawn from other personal information. We do not sell this information Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.


IV. Your Rights and Choices

If you are a California resident, you have certain rights regarding your personal information under the CCPA. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You must make a verifiable consumer request as described below. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you .
  • The categories of sources from which we collected your personal information.
  • Our business or commercial purpose for collecting or selling your personal information.
  • The categories of third parties with whom we share your personal information.
  • The specific pieces of personal information we collected about you. 
  • If  we sold or disclosed your personal information for a business purpose, we will provide two separate lists disclosing the following:
  • The categories of personal information that we disclosed about you for a business purpose. 
  • The categories of personal information that we sold about you and the categories of third parties to whom the personal information was sold, by category of personal information for each third party to whom the personal information was sold. 

If we deliver the information to you electronically, then the information will be portable and to the extent technically feasible, in a readily useable format that allows you to transmit it to another entity without hindrance. 

 Deletion Request Rights  

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. You must make a verifiable consumer request as described below. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. However, we will not direct the MLS to delete your personal information. For that, you must contact the MLS directly. 

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Retain transaction files or comply with any other legal obligation.  Brokers are required to hold all transaction files for a period of at least three years under California law. However, other information may be required to be held for longer periods.   
  • Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. For example, we will not delete your personal information while we are representing you in your real estate transaction. 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
  • Debug to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when of our information is likely to render impossible or seriously impair the achievement of such research, so long as you have provided informed consent. 
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided it.

How to Exercise Your Access and Deletion Rights

To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Calling us at 1-866-I-OPT-OUT
  • Emailing: remax.privacy@gmail.com

You may also make a request on behalf of your minor child. You may only make a request for access to or disclosure of your personal information twice within a 12-month period. The request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we are unable to verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create a user account with us to make a request. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. If you provide us with personal information in your request, we will only use it to verify the requestor’s identity or authority to make the request. 

 Response Timing and Format

We will try to respond to your request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. But the extension period will be no more than an additional 45 days.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. 

If we deliver the information to you electronically, then the information will be portable and to the extent technically feasible, in a readily useable format that allows you to transmit it from another entity without hindrance. 

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice’s effective date. Your continued use of our website, ParksideRealtors.com, following the posting of changes constitutes your acceptance of such changes.
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Contact Information  

If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or if you wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 1-866-I-OPT-OUT 763#                                          

Website: ParksideRealtors.com

Email: remax.privacy@gmail.com
Address:
RE/MAX Parkside Real Estate
Attn:  Admin
711 12th Street, Paso Robles, CA 93446

Effective:  January 1, 2020